Cowran Group

Privacy notice

How personal information may be collected, used, protected and shared when you use this website or contact the operator.

Controlled frontend draft · legal, identity and operational review required before production publication.

Operator and contact

This website is presented by Cowran Group. The shared legal, compliance and policy contact is [email protected].

The current legal, returns and fulfilment address is Cowran Estate, Pennington, Nr. Ulverston, Cumbria, LA12 0JW, UK.

Publication status

The site-specific legal identity, contracting terms and service schedules must be approved before the relevant service or product is offered commercially.

Information we may handle

Contact details, enquiry content, correspondence and records of actions taken to respond.
Account, customer, service, support and billing information where a separate customer relationship exists.
Technical, security and diagnostic information such as device, log, network and fraud-prevention data.
Cookie and similar-technology information where the relevant choice or legal basis permits it.

Why we use it

To provide the page, respond to requests, supply contracted services or fulfil an order.
To keep the website, accounts and systems secure, investigate incidents and prevent misuse.
To meet legal, accounting, tax, regulatory and dispute-resolution obligations.
For optional analytics, service improvement or marketing only where the required permission or another lawful basis exists.

Service providers and international use

Providers may support hosting, communications, payments, customer support, security, analytics or service delivery.

Some providers or systems may process information outside the UK. Where required, the operator will use an approved transfer mechanism and appropriate safeguards.

Retention and your rights

Information is retained only for as long as needed for the purpose collected, a continuing relationship, legal obligations, security evidence or the establishment and defence of claims. Backups and security records may take longer to cycle out.

Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to processing, move your information, and withdraw consent. Contact [email protected]; you may also complain to the UK Information Commissioner’s Office.

Release note: The final notice must be completed against the actual providers, retention schedule, transfer assessment and information flows before production use.